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We created this training program for anyone, who is looking to improve their business process management knowledge and modeling prowess.

Through Business Process Management concepts, organizations are trying to improve their performance, in terms of cost, profit, and efficiency. For this, business processes are captured, analyzed, and re-engineered. Hence, Business Process Management has become a cornerstone of corporate strategy.

However, the basic concepts of business process modeling have their roots in standard flowcharting semantics and notations. With these, today’s complex business processes cannot be captured and managed. Hence, to transfer the essential knowledge on this, we, at Skillcubator, have created this course – Business Process Management.

At Skillcubator, we have designed this course for any IT/Non-IT professional involved in business process improvement/business process re-engineering projects. This course starts from the basic level to the most advanced concepts of business process management. This course is most suited for the following roles.

  • Business Analysts
  • Business Process Analysts
  • Business Process Managers
  • Business and Technical Leaders
  • Business Architects
  • Project Managers
  • Executives Involved in Business Process Improvement/Re-engineering Projects
  • BPM Practitioners and Team Members
  • Product Owners

Business Process Management Fundamentals

  • What is a Business Process?
  • Understanding Business Process Management Lifecycle?
  • Key Management Concepts
  • Value Stream Mapping
  • Business Process Improvement
  • Business Process Re-engineering
  • Lean Methodology
  • PDCA (Plan-Do-Check-Act) Model
  • Application and Usage of Business Process Management in Day-to-day Workplace Environment
  • Benefits of Business Process Management

Understanding Business Process Notations (Basic Flowchart and Cross-functional Flowchart)

  •  What is Business Process Modeling?
  •  What is a Basic Flowchart?
  •  Understand Notations to Create a Basic Flowchart
  •  Create Basic Flowchart Using Industry-standard Modeling Tools
  •  What is a Cross-functional Flowchart?
  •  Understand Notations to Create a Cross-functional Flowchart
  •  Create a Cross-functional Flowchart Using Industry-standard Modeling Tools
  •  Learn ‘Key Performance Indicators’ (KPIs) and Application of KPIs in Business Process Management

Analyzing Business Processes within an Organization

  • What is Gap Analysis?
  • Create ‘As-Is’ (Current-state) Business Process Model Using Industry-standard Modeling Tools
  • Learn How to Analyze the ‘As-Is’ (Current-state) Business Process and Identify Painpoints, Bottlenecks, Issues, and Problems in the ‘As-Is’ (Current-state) Business Process
  • Create ‘To-Be’ (Future-state) Business Process Models Using Industry-standard Modeling Tools
  • What are ‘Business Process Narratives’ and How to Write them?
  • Relationship between Business Process and Information Technology
  • Business Process Modeling Best Practices
  • How to Work Closely with Key Stakeholders for Effective BPM

Business Process Governance

  • Managing Business Processes within an Organization
  • Stakeholder Analysis and Managing Stakeholder Expectations
  • Creating Standards, Policies, Roles, and Responsibilities
  • Building Business Process Governance Framework
  • Establishing Quality Metrics around Business Process Management
  • Training program as per latest industry demands
  • IIBA Endorsed Education Provider
  • Access to Learning Management System (LMS)
  • 32 PDUs/CDUs
  • IIBA certified instructors with 20+ years of experience
  • Plenty of case studies, in-class exercises, quizzes, and take-home assignments
  • 10+ industry-standard tools
  • Personalized resume, LinkedIn profile makeover, and cover letter
  • Course aligned to IIBA’s BABOK 3.0 and PMI’s body of knowledge
  • Comprehensive Capstone project
  • Experiential learning through case studies
  • Microsoft Office (Word, Excel, and PowerPoint)
  • Microsoft Visio, Gliffy, Lucidchart
  • Bizagi, Camunda, Bonita, Signavio, Draw.io
  • Balsamiq, Mockflow
  • Jira
  • Confluence
  • Tortoise SVN
  • Kanban Tool, Backlog.com or Similar Kanban Tool

After successfully completing the course, you can apply for jobs such as Business Analyst (Functional), Business Process Analyst, Business Process Modeler, Business Process Architect, Project Analyst, and Program Analyst as well. Basically, any job requires an individual to do process optimization.

The total cost of the training program is 1000 USD + 5.3% sales tax, which includes, study material, training tools, access to the Learning Management System (LMS), 3 certifications, resume preparation, cover letter, LinkedIn profile, mock interview preparation, placement, and post-placement support.

Yes. You will be required to use industry-standard tools, which are usually used by Business Process Management professionals around the world. However, there is no additional cost for using these tools.

[Please Note: Instructor reserves the right to make changes to the suite of tools depending on the current industry demand]

For Business Process Management training,  we use more than 15 industry-standard tools which we’ve listed below.

Tools for Business Process Management

  • Microsoft Office (Word, Excel, and PowerPoint)
  • Microsoft Visio, Gliffy, Lucidchart
  • Bizagi, Camunda, Bonita, Signavio, Draw.io
  • Balsamiq, Mockflow
  • Jira
  • Confluence
  • Tortoise SVN
  • Kanban Tool, Backlog.com or similar Kanban Tool

Yes. Our Business Process Management program is recognized by IIBA and you can also claim 32 PDUs/CDUs.

No. Currently, we are not a registered education provider for PMI. However, you can still earn 32PDUs/CDUs in case you plan to take any of the PMI’s certification or want to maintain an existing one. Skillcubator will provide you with all the required documentation which needs to be submitted to PMI to claim the PDUs/CDUs.

IIBAⓇ(International Institute of Business Analysis) is a not-for-profit organization geared towards the advancement of the business analysis discipline. You can find more on IIBA by clicking the following URL: https://www.iiba.org/about-iiba/.

PMI(Project Management Institute) is a not-for-profit organization that aims to promote and standardize the project management discipline.

Please click on the following link to view the detailed course outline


“PMI®“, “PMBOK®“, “PMP®“, “PMI-RMP®“, “CAPM®” and “PMI-ACP®” are registered marks of the Project Management Institute, Inc.

IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.CBAP® is a registered certification mark owned by International Institute of Business Analysis. Certified Business Analysis Professionalisa trademark owned by International Institute of Business Analysis.

Certified CBAP, PMP and BPM instructor will be leading this course.
1000 USD +5.3% Sales Tax
  • Live Online
  • In-person
  • Private Team Training
Even though there are no prerequisites to opt for our Business Process Management training course, it is nice to have some basic computing skills (MS Office like Word, Excel, and PowerPoint)
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