Business Systems Analysis (IT)

Course Description

This course has been specifically designed keeping in mind the expectations customers have from a seasoned business analyst. In today’s competitive environment, business analyst’s role is no longer of simply ‘A bridge between Business and IT’. There has been a paradigm shift in the role of business analyst in recent years. In today’s resource scare environment, customers expect business analyst to have knowledge and skills to conduct enterprise analysis, perform end-to-end business processes re-engineering, identify bottlenecks in their value streams, and most importantly develop solutions that would solve their problems and integrate their vision-strategy-technology towards a common goal.

Requirements elicitation and documenting them is a very small subset of a modern day business analyst’s role. In addition to the business analysis skills, project management skills are equally vital for a business analyst. Since the natural career trajectory of a business analyst curve towards project management discipline, we have included key topics of project management as well, which in a ‘real-world’ scenario, any experienced business analyst must be familiar with. This course has been specifically designed keeping in mind the expectations customers have from a seasoned business analyst.

What You Will Learn

Upon successfully completing the course, an individual will learn the following:

  • Background of business analysis discipline and business analysis fundamentals
  • Role of business analyst in a project
  • Knowledge areas as defined by IIBA’s BABOK®
  • Software development lifecycle (SDLC) concepts
  • Overview of BABOK® knowledge areas
  • Business process modeling
  • Use case writing
  • Epics, Themes and user stories
  • Unified Modeling Language (UML) diagrams
  • Writing and managing requirements documents such as use cases, user stories, business process narratives etc
  • Requirements management processes
  • Business analysis best practices
  • Creating artifacts (deliverables) such as Requirements Management Plan (RMP), Use Cases, Requirements Management Plan (RTM) etc
  • Project management concepts such as project scope statement, project management plan (PMP), scheduling etc
  • Hand-on tools for creating business process flows, UML models, RTM etc
  • Change management, version controlling, defect tracking
  • Quality assurance fundamentals

Course Outline

Levels in module descriptions

  • Module 1

    • Introduction to business analysis
    • Role of business analyst in project team
    • Key successful factors required in any business analyst
    • Project management v/s requirements management
    • Software development lifecycle (SDLC) concepts
    • Knowledge areas as per IIBA’s BABOK®
    • Current industry trend and certifications for business analyst
  • Module 2

    • Process improvement concepts
    • Business process analysis
    • Creating ‘As-Is’ and ‘To-Be’ states of business process
    • How to identify bottlenecks/POA (Points of automation) in a business process
    • Object Oriented (OO) fundamentals
    • Unified Modeling Language (UML) diagrams such as use case diagram, activity diagram, state-chart diagram etc
    • Writing system use cases
    • Writing Epics, and user stories
    • Agile extension (Focuses on SCRUM methodology)
    • Functional decomposition
    • Extracting and mapping the business rules
    • Creating requirements traceability matrix (RTM)
  • Module 3

    • Defect tracking
    • Configuration and change management
    • Requirements Management
    • Quality assurance and testing models
    • Service Oriented Architecture (SOA) concepts
    • Cloud Computing (SAAS, PAAS, HAAS, EAAS) concepts
    • Business Process Management via BPMN 2.0 fundamentals
Please Note: From the first day of the class, a comprehensive capstone project will be assigned. With each session, trainees will be expected to complete hands-on exercise on a particular part of the project. This will expose an individual to real-world scenarios and give them first-hand experience of authoring key requirements documents using tools.

Who Can Attend

Any individual with IT/Non-IT background who aspires to make their career in business analysis discipline.



Course Duration

This course is delivered over a span of 4-5 weeks with three sessions conducted on weekdays (evening). If you have any questions or concerns regarding the course content, our instructor will be available to discuss them at the earliest.

Course Delivery Option

  • Live ‘Instructor-Led’ online sessions.
  • In-person from our Mclean, Virginia training center.


Certified CBAP®, PMP® and BPM instructor will be leading this course.


"PMI®", "PMBOK®", "PMP®", "PMI-RMP®", "CAPM®" and "PMI-ACP®" are registered marks of the Project Management Institute, Inc.

IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.CBAP® is a registered certification mark owned by International Institute of Business Analysis. Certified Business Analysis Professionalisa trademark owned by International Institute of Business Analysis.