Business Process Modeling 101

Course Description

Any aspect of analysis starts from understanding the business domain and the underlying business processes. In today’s dynamic environment, corporations are constantly trying to improve their performance, in terms of cost, profit and efficiency, by organizational restructuring, business process re-engineering, automating part or an entire process etc. Organizations cannot achieve their goal unless their end-to-end business processes are well understood, documented, analyzed and re-engineered.

Business process modeling is the right tool for such projects. While the basic concepts of business process modeling have its root in standard flowcharting semantics and notations, it is not enough to capture and manage today’s complex business processes. Hence, we have created a course exactly for that niche group of professionals, who are looking to improve their business process modeling prowess and successfully deliver value to their customers.

What You Will Learn

Upon successfully completing the course, an individual will learn the following:

  • Fundamentals of modeling
  • Different modeling techniques (basic flowcharting, data flow diagrams, business process model and notation (BPMN))
  • Selecting right modeling techniques for your project
  • Defining a process scope
  • Understanding modeling palette (set of notations)
  • Creating an end-to-end business process flows
  • Creating data flow diagram
  • Fundamentals of business process model and notation (BPMN 2.0)
  • Identifying non-value added, waste, redundant tasks/activities in a process
  • Writing business process narratives
  • Creating ‘As-Is’ (current state) and ‘To-Be’ (future state) states of a business process flows
  • Writing business use cases from business process flows

Course Outline

Levels in module descriptions

  • Module 1

    • Introduction to modeling
    • Value of modeling in requirements lifecycle
    • Different industry standards such as Object Management Group (OMG)
    • Current industry trend and related certifications for business analyst
  • Module 2

    • What is business process modeling
    • Different steps of business process modeling
    • Process improvement concepts
    • Business process analysis
    • Understanding notations
    • Concept of pool and lane
    • Concept of gateways/decision points
    • Creating Subprocess within a process
    • Identifying bottlenecks, non-value added tasks, and redundant tasks in a process
    • Identifying Points of Automation (POS) in a process
    • Re-engineer a business process to make it more effective and efficient
    • Best practices of process modeling
  • Module 3

    • Writing business process narratives
    • Advanced modeling concepts (inclusive gateways, complex gateways, etc)
    • Fundamentals of business process execution language
    • Business process management suites and engine
    • How executable processes work
Please Note: From the first day of the class, a comprehensive capstone project will be assigned. With each session, trainees will be expected to complete hands-on exercise on a particular part of the project. This will expose an individual to real-world scenarios and give them first-hand experience of authoring key requirements documents using tools

Who Can Attend

This course has been designed for any IT/Non-IT professional who is involved with business process improvement projects, business analysis, requirements management and process automation projects. Key roles that would benefit from this course are business architect, business analyst, requirements engineer, business process owners, product analyst, product manager, systems analyst and project analyst. This course starts from the basic level to most advanced concepts of business process modeling.



Course Duration

The course is delivered over a period of 2 weekends (Saturday and Sunday) with each session lasting for 6 hours. Since most our trainees are either working professionals or college students, we conduct our sessions over the weekend.

However, during the weekdays, our instructor is available to discuss any questions/comments/concerns related to the course.


This program is delivered through Live ‘Instructor-led’ session as well as ‘On-line’ via live web-conferencing


  • Live ‘Instructor-Led’ online sessions
  • In-person from our Mclean, Virginia training center.


Certified CBAP®, PMP® and BPM instructor will be leading this course.


"PMI®", "PMBOK®", "PMP®", "PMI-RMP®", "CAPM®" and "PMI-ACP®" are registered marks of the Project Management Institute, Inc.

IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.CBAP® is a registered certification mark owned by International Institute of Business Analysis. Certified Business Analysis Professionalisa trademark owned by International Institute of Business Analysis.